Shipping Policy
This Shipping Policy applies to all physical products purchased from BELYF Healing / Alchemé Rituals.
Processing Time
All physical products are prepared and packaged with care.
Orders are typically processed within 2–5 working days
During busy periods, launches, or holidays, processing times may be slightly longer
You will receive a confirmation email once your order has been dispatched
Shipping Locations
At this time, we ship within the UK only.
If international shipping becomes available in the future, this policy will be updated accordingly.
Delivery Times
Estimated delivery times after dispatch:
UK Standard Delivery: 2–5 working days
Delivery times are estimates and may vary depending on postal services and external factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout and displayed before payment is completed.
Any applicable shipping fees are non-refundable once an order has been dispatched.
Order Tracking
Where available, tracking details will be provided via email once your order has been shipped.
Incorrect Address Information
Please ensure your shipping address is correct at the time of checkout.
We cannot be responsible for delays or non-delivery due to incorrect or incomplete address details
Orders returned to us due to address issues may require additional shipping fees to resend
Damaged or Missing Parcels
If your order arrives damaged, or if you believe it has been lost in transit, please contact us as soon as possible. Please include your order number and where appropriate photograph and damage.
We will investigate the issue and arrange an appropriate resolution.
Contact
For any questions regarding shipping, please contact: